Shipping Information

Shipping Policy

Thank you for choosing BossTire for all your tire needs. Below is our shipping policy to provide you with a clear understanding of how we handle shipping and delivery of your orders.

1. Order Processing Time:

Upon receiving your order, our team will process it as quickly as possible. Order processing time typically takes 1 business day. During peak seasons or special promotions, there might be a slight delay, but we will keep you informed of any changes to the processing time.

2. Shipping Methods:

We partner with reliable and reputable shipping carriers to ensure timely and secure delivery of your tires. Depending on your location and the availability of the tires, we offer standard shipping.

3. Shipping Time:

The shipping time depends on your location and the shipping method you choose. Standard shipping generally takes 3 to 7 business days for delivery. Please note that remote or rural areas may experience longer delivery times.

4. Free Shipping:

We offer free standard shipping on all orders within Atlantic Canada. OTR orders must need to contact for quote.

5. Order Tracking:

Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status of your shipment and estimate the delivery date.

6. Delivery Inspection:

Upon receiving your order, please inspect the package for any signs of damage. If you notice any issues with your delivery, please contact us within 48 hours, and we will assist you in resolving the matter promptly.

If you have any questions or need further assistance regarding our shipping policy, feel free to Contact Us. We are committed to providing you with the best shopping experience and ensuring your tires reach you in excellent condition. Thank you for choosing our e-commerce tire website, and we look forward to serving you!

Boss Tire Return Policy

Thank you for choosing BossTire for all your tire needs. Below is our comprehensive return policy to provide you with a clear understanding of how we handle order returns. We aim to make the return process as smooth and straightforward as possible for our valued customers.

BossTire Return Policy

30 Days from Receipt of the Product

• Customers have 30 days from the date of receiving the product to initiate a return. Please ensure you act within this timeframe to be eligible for a return. There is a 15% restocking fee for all new tire returns.

Return Notification via Email

• To start the return process, please notify us by emailing admin@bosstire.ca. Your email should include the following information:
• Reason for the return
• Purchase date
• Order number
• Once we receive your email, our customer service team will guide you through the next steps.

Condition of Products

• Products must be unused and free from any damage to qualify for a return. Tires that have been mounted or driven on are not eligible for a return.
• If your return is due to warranty coverage, please include all correspondence with the warranty company in your return package. This ensures a smooth and efficient processing of your return.
• For more details on warranty coverage, please refer to the warranty information provided at the time of purchase or contact our customer service team.

Additional Information

• For any questions or further assistance, please contact BossTire customer service. We are here to help ensure you have a satisfactory experience with our products and services.
• Refunds will be processed once the returned products have been inspected and approved by our returns department. Please allow at least 4 business days for the refund to appear in your account.

We appreciate your understanding and cooperation. Thank you for choosing BossTire, where your satisfaction is our top priority.